News

March 14.2024

FATEK Global Warranty


FATEK Global Warranty

As a global automation brand, FATEK is trusted by customers worldwide. 
In order to provide broader and real-time product and service support to customers around the globe, 
we are introducing Global Warranty Service. 
Through the Global Warranty Service, customers can enjoy free component for replacement within warranty, 
as well as prompt local support and product inspection and repair services*.






Through the Global Warranty Service, we provide the following worldwide* warranty for FATEK product:
Non-artificial damages** within the warranty period will be eligible for free replacement parts available globally*
Outside warranty period and damages due to user-related factors** immediate and comprehensive repair and diagnostic services will be available globally*.

* Please refer to the country/region list for actual service areas.Diagnostic and repair costs might be charged if needed.
**   The determination of artificial damages will be made by FATEK and Authorized service center.



 
 
North AmericaAddressPhone
United States11150 Okeechobee Blvd Suite P PMB 668 Royal Palm Beach, FL 33411 United States+1 954-869-9905
United States6219 NE 181st street, Suite 110 Kenmore, WA 98028 United States+1 425-328-8445
Canada3010 Pegeot, Laval, Québec, Canada+1 514-748-6745
South AmericaAddressPhone
EcuadorRio Payamino y Av. Los Chasquis. Cdla. Nuevo Ambato,Ecuador+593 992-592-301 
Brasil Av. Theodomiro Porto da Fonseca, 3101, Lote 01 - São Leopoldo/RS – Brasil+55 513-589-9546
ArgentinaLuis Maria Drago 1951 Parque Industrial Burzaco, Buenos Aires, Argentina+54 113-600-9245
PeruAv. Central, Mz. T, Lote 23, Lima 29, Peru+51 994-294-781
+51 1748-9761
OceaniaAddressPhone
Australia8D/36 Hume Road Laverton North Victoria 3026 Australia+61 393-385-659
EuropeAddressPhone
Bulgaria7, R. Dimitriev Str., Fl 2, 9000 Varna , Bulgaria+359 5273-7303
ItalyVia Casiglie Strada Bassa, Sassuolo (MO), Italy+39 0536-9212-09
SloveniaGornje Lepovče 74, 1310 Ribnica Slovenia+386 4046-8520
SpainC/ Benjamin Franklin 22 – Parque Tecnológico 46980 Paterna – VALENCIA+34 963-843-700
United KingdomUnit 19, Goyt Mill, Upper Hibbert Lane, Marple, Stockport, SK6 7HX, United Kingdom+44 7785-2809-71
Czech RepublicDolnomecholupska 1537/21, 102 00 Praha 10, Czech Republic+420 272-700-058
Poland Siwka 11, 31-588 Kraków, Polska+48 533-329-921
EurasiaAddressPhone
TürkiyeKüçükbakkalköy Mah. Selvili Sok. Canan Business No:4 K:2 D:12 34750 Ataşehir, İstanbul, Türkiye+90 0216-3145-569
Israel1 Moshe Dayan Rd Haifa Bay,Israel +972 048-413-111
PalestinHebron - West bank - Palestin+970 2229-3404
+970 599-555-715
JordanHebron - West bank - Palestin+970 2229-3404
+970 599-555-715
AsiaAddressPhone
Bangladesh48/3-E, R.K. Mission Road(1st), Tikatuli, Dhaka-1203, Bangladesh+88 2 9553904
India  ① #54, Hartron Ccomplex, Electronic City, Sector-18 Gurgaon-122015  Haryana, India+91 124-4077062
   R 880, TTC Industrial AREA, Nr. Golden Garage, Rabale, New Mumbai – 400701, +91 86524 29111
   W200, TTC Industrial Est., Khairane, Thane Belapur Road, Navi Mumbai – 400708, +91 22 62786110
   No.25/ B, Doddanakundi Industrial Estate, Off White Field Road, Behind Graphite +91 76249 97726
IndonesiaLTC Glodok Lt. 1 Blok A2 No.1. Jakarta, Indonesia +62 2122-6801-32 
MalaysiaNo. 3, JALAN DU 2/1,Taman Damai Utama, 47180 Puchong, Selangor, Malaysia+60 3-5885 9233
Philippine806-B REGALIA PARK TOWERS 150 P TUAZON CUBAO QUEZON CITY, VIETNAM +63 28912 0895 
Singapore2019, #02-268, Bukit Batok Street 23, Industrial Park A, Singapore 65952468990919 (Line)
Sri Lanka149/1, Negombo Road, Minuwanfgoda, Sri Lanka+94 112297674
Vietnam97/4 Tran Thi Co Rd, Quarter 6, Thoi An Ward, District 12, Ho Chi Minh City, Viet Nam+84 28 6297 4701
Taiwan 26FL., No. 29, Sec. 2, Zhongzheng E. Rd., Tamsui Dist., New Taipei City 25170, Taiwan, R.O.C.+886 2-2808-2192
ChinaNo. 882, Tonglong 2nd Road, Xiamen Torch High-tech Zone (Xiang'an) Industrial Zone+86 0592-7267301
AfricaAddressPhone
Egypt Egypt -10-th of Ramadan city Al arm center-Al ordinia,Egypt+20 1100-5221-104
South Africa5 Brooke St, Farrarmere, Benoni, 1501, South Africa+27 824-817-926