QUALITY AND SERVICE
FATEK has always adhered to the spirit of sustainable operation. FATEK has a complete quality management system. We highly value and insist on doing the best on details and key points, from selection and inspection of materials to be used, the process and details of the production assembly, and testing and verification before delivery to product tracking after delivery, to ensure that our products can meet our strict quality requirements. Because FATEK knows well that the most fundamental way to gain customer’s confidence on the brand name of “FATEK,” we only provide excellent quality and highly reliable products.
In the beginning of FATEK’s establishment, industrial control products were almost monopolized by brands of all advanced countries. It was then not easy for FATEK to persuade customers to bring our products into their applications, even though they were high-performance and reliable products. Therefore, FATEK stepped up the on-site applications of many sectors to deeply understand what customer’s needs and expectations were. Then, we optimized and upgraded the controller’s functions by consolidating customer’s feedbacks, successfully acquiring customer’s trust and recognition.
Decades of years have passed. Now, FATEK has become a leading brand in micro-controllers. Nevertheless, we still keep our commitment to customers in the beginning, keeping on the spirit that we adhered to at the start – professionalism, speed, accuracy to support and service our customer in details. We handle customer’s needs as our own needs and solve customer’s difficulties as our own difficulties, always standing in the customer’s shoes to consider what is needed, determining to become the strongest and powerful backup for customers.